To place an order with Alternative Container, start by selecting the appropriate unit grouping and quantity for each product. Then, add your selections to the cart and proceed to checkout. At this stage, you’ll enter your shipping and billing details to complete the initial order process.

Because product weights, packaging materials, and order configurations can vary, freight rates are not calculated automatically during checkout. Instead, once we’ve reviewed and assembled your order, our team will determine the most accurate shipping cost and include it in your final invoice.

After we finalize your order, we’ll send a detailed invoice to your email. If you’re a first-time customer, we kindly ask that you submit payment before we ship your order. Returning customers with established accounts will receive Net 30 terms, providing up to 30 days from the invoice date to complete payment.

If you have any questions, need assistance during the ordering process, or prefer to place your order by phone, we’re here to help. Feel free to contact our team at (317) 871-0122. Our business hours are Monday through Friday, from 8:00 a.m. to 4:30 p.m. Eastern Time.